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How To Quickly Block SBI Debit Card Using IVR Method? Block ATM Card And Order Replacement Via IVR

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Losing your SBI debit card can be stressful, but thankfully, blocking it is quick and easy using the IVR (Interactive Voice Response) method. This is the best solution when you don’t have access to internet banking or the YONO app. Whether your card is lost, stolen, or compromised, blocking it immediately can prevent unauthorized transactions.

In this guide, I’ll walk you through how to block your SBI debit card using IVR and even request a replacement—without visiting a bank branch.

Why Should You Block Your SBI Debit Card Immediately?

Imagine your debit card as the key to your financial vault. If it falls into the wrong hands, it can be misused in seconds. Fraudsters often make small test transactions first before withdrawing large sums. The sooner you block your card, the better your chances of avoiding financial loss.

Here are a few common reasons why you might need to block your SBI debit card:

  • Lost or Stolen Card – You misplaced your card, or it was stolen in a public place.
  • Unauthorized Transactions – If you notice any suspicious activity on your bank statement.
  • Compromised Card Details – If your card details were exposed during an online transaction or phishing scam.
  • Damaged Card – If your card has become unreadable due to wear and tear.

Now, let’s see how you can block your SBI debit card instantly using the IVR method.

Step-by-Step Guide to Blocking SBI Debit Card via IVR

The IVR method allows you to block your SBI debit card without internet banking, mobile banking, or visiting the branch. Follow these steps:

Step 1: Call SBI’s Toll-Free IVR Number

Dial 1800-1234-107 or 1800-2100-532 from your registered mobile number. These numbers are toll-free, so you won’t be charged for the call.

Step 2: Select the Option to Block Your Debit Card

The automated system will provide multiple options. Listen carefully and choose the option related to debit card blocking.

Step 3: Enter Your Debit Card Details or Account Number

You may be asked to enter either:

  • Your 16-digit debit card number OR
  • Your account number (if you don’t remember the card number)

Make sure you input the details correctly to avoid errors.

Step 4: Confirm the Card Block Request

The IVR system will confirm the details you entered. Once verified, it will ask for final confirmation. Press the required key to proceed with blocking the card.

Step 5: Receive a Confirmation Message

Once your card is successfully blocked, you’ll receive an SMS confirmation on your registered mobile number. This message will contain a reference number, which you should save for future reference.

How to Order a Replacement Debit Card via IVR?

Blocking your card is just the first step. You also need a new debit card for future transactions. Here’s how you can order a replacement directly via IVR:

Step 1: Call the IVR Number Again

Dial 1800-1234-107 or 1800-2100-532 from your registered mobile number.

Step 2: Choose the ‘Request New Card’ Option

After blocking your card, you’ll get an option to request a replacement debit card. Select this option.

Step 3: Confirm Your Delivery Address

The system will read out your registered address. If it’s correct, confirm the details. If you’ve changed your address, you’ll need to visit the branch to update it first.

Step 4: Pay the Replacement Fee (if applicable)

In some cases, SBI may charge a small fee for card replacement. This amount will be deducted from your bank account.

Step 5: Receive Confirmation and Track Your Card

Once your request is processed, you’ll get an SMS with tracking details. Your new debit card will be delivered within 7-10 working days.

What If You Don’t Have Access to Your Registered Mobile Number?

The IVR method works only if you call from your registered mobile number. If you don’t have access to it, here’s what you can do:

  • Use Net Banking or YONO App – You can log in and block the card online.
  • Visit the Nearest SBI Branch – Carry your ID proof to block the card in person.
  • Call Customer Care from Any Number – If you can verify your identity, the support team can help you block the card.

Frequently Asked Questions (FAQs)

1. Can I unblock my debit card after blocking it via IVR?

No, once a card is blocked, it cannot be unblocked. You must request a new one.

2. How long does it take to block an SBI debit card via IVR?

The process takes less than 5 minutes, making it one of the quickest ways to secure your funds.

3. Will I be charged for blocking my card?

No, blocking your debit card is free. However, a replacement card may have a fee.

4. How can I check the status of my replacement debit card?

You will receive an SMS with tracking details once your new card is dispatched.

Final Thoughts

Blocking your SBI debit card via IVR is one of the fastest and most convenient ways to protect your account in case of loss or theft. By following the simple steps outlined above, you can prevent unauthorized transactions and secure your finances in just a few minutes.

If you haven’t already, save the SBI IVR numbers on your phone today—you never know when you might need them! Stay alert and act fast to keep your money safe.

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